Account Executive
Account Executive
Rotterdam
Introduction
Zendesk is a powerful platform, but selling it is complex. It’s not just about offering licenses, it’s about understanding technical configurations, AI-driven automation, and the evolving landscape of customer experience (CX). Businesses need a partner who doesn’t just sell them software, but who guides them through implementation, optimisation, and long-term success. Your role as an Account Executive at Premium Plus is to drive new business growth and solidify our position as the go-to Zendesk AI expert. This is a unique opportunity to be part of something big, to shape the future of Zendesk AI sales and help us achieve our ambitious global vision. 🚀
Learn more about the company
About the company
At Premium Plus, we believe in the power of exceptional customer and employee experiences. Our mission is to empower businesses by optimising their CX and EX strategies, leveraging cutting-edge solutions and deep industry expertise. We have big ambitions to become the #1 preferred Zendesk global partner. As digital transformation accelerates, companies prioritising seamless, efficient, and human-centric interactions will lead the way. With our expertise in Zendesk and AI-driven solutions, we help organisations unlock their full potential, fostering meaningful connections between businesses and their customers. To continue driving innovation and delivering outstanding results, we need talented, passionate individuals to join our team. If you're excited about shaping the future of customer experience, problem-solving in dynamic environments, and making a real impact, we’d love to hear from you.Premium Plus is a Zendesk Premier Partner, boasting multiple awards and receiving five-star reviews from our customers. We work on digital transformations, change management & CX experience for our customers. It’s our mission to stay Zendesk’s number-one Partner.
About the role
Benefits
- ca. €90.000 OTE - uncapped
- Remote / hybride werken
- Flexibele werktijden
- Pensioenregeling
- Learning & development budget
- Budget voor home office setup
Required Skills
- Strong prospecting & outbound sales skills
- Full-cycle sales experience (discovery → close)
- Excellent communication & presentation skills
- Commercial mindset & negotiation ability
- Stakeholder management across multiple levels
- High ownership & self-starter mentality
- Resilience and ability to perform under targets
- Structured, data-driven way of working (CRM discipline)
Key Responsibilities
- Building and managing your own sales pipeline (from prospecting to close)
- Identifying and engaging new business opportunities through outbound efforts
- Running discovery calls to understand client needs and challenges
- Delivering product demos and presenting tailored solutions
- Leading negotiations and closing deals to hit revenue targets
- Managing multiple stakeholders throughout the sales process
- Maintaining accurate CRM data and a structured, data-driven workflow
- Collaborating with marketing and customer success for smooth handovers
Ownership / You get full responsibility over your deals and real impact on growth
Fast-paced environment / Work in a scale-up where speed and execution matter
Earning potential / Direct influence on your success through performance-driven rewards
Various options
Application process
Let us know you’re interested by applying for this role!
A brief call to get to know you and your experience.
Get to know each other and learn more about our company.
A more in-depth interview with the hiring manager to explore how you can make an impact within the team.
A case to test knowledge in Itsperfect software
Office locations
At Premium Plus, we believe in the power of exceptional customer and employee experiences. Our mission is to empower businesses by optimising their CX and EX strategies, leveraging cutting-edge solutions and deep industry expertise. We have big ambitions to become the #1 preferred Zendesk global partner. As digital transformation accelerates, companies prioritising seamless, efficient, and human-centric interactions will lead the way. With our expertise in Zendesk and AI-driven solutions, we help organisations unlock their full potential, fostering meaningful connections between businesses and their customers. To continue driving innovation and delivering outstanding results, we need talented, passionate individuals to join our team. If you're excited about shaping the future of customer experience, problem-solving in dynamic environments, and making a real impact, we’d love to hear from you.Premium Plus is a Zendesk Premier Partner, boasting multiple awards and receiving five-star reviews from our customers. We work on digital transformations, change management & CX experience for our customers. It’s our mission to stay Zendesk’s number-one Partner.
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