About the role

Retention Growth Builder

Introduction

As a Retention Growth Builder, you will help shape the future of customer engagement by designing experiments, improving customer journeys and building scalable growth initiatives.

You will work in a highly entrepreneurial environment where speed, ownership and innovation are central. Together with product, marketing and leadership teams, you will directly influence customer retention, lifetime value and business growth.

This is an ideal opportunity for someone who enjoys combining data, experimentation and technology to create measurable impact.

Learn more about the company

About the company

Culture and values
Office
Colleagues
Language

About the role

Benefits

  • Competitive salary package
  • Performance-driven environment with significant ownership
  • Work directly with experienced founders and leadership
  • International team with 20+ nationalities
  • High-growth scale-up environment
  • Opportunity to work with AI and modern growth technologies
  • Strong focus on learning and personal development
  • Modern office in Rotterdam city center
  • Flexible and entrepreneurial culture
  • Direct impact on company growth

Required Skills

  • 3+ years of experience in growth, retention, CRM or lifecycle marketing
  • Strong analytical and data-driven mindset
  • Experience running experiments and optimization initiatives
  • Knowledge of customer journeys and retention strategies
  • Experience with CRM and automation tools
  • Affinity with AI and modern growth technologies
  • Strong communication skills in English
  • Ability to work independently and take ownership
  • Commercial mindset with focus on business impact
  • Entrepreneurial and proactive attitude

Key Responsibilities

  • Improve customer retention and lifetime value
  • Build and optimize customer journeys
  • Design and execute growth experiments
  • Analyze customer behavior and identify opportunities
  • Implement retention initiatives across channels
  • Work closely with product, marketing and commercial teams
  • Develop scalable automation and lifecycle flows
  • Use data to drive decision-making and optimization
  • Experiment with AI tools and growth technologies
  • Deliver measurable business impact

Why Work at HelloPrint

Build Growth Systems

Design scalable retention and growth initiatives that directly impact customer value and company performance.

Own Your Impact

Receive a high level of ownership and autonomy while working directly with experienced founders and leadership.

Work in an AI-First Environment

Join a company that actively embraces AI, experimentation and technology to shape the future of e-commerce.

Your Growth Path at HelloPrint

  1. Growth Lead
  2. Head of Growth
  3. VP Growth

Application process

Application

Let us know you’re interested by applying for this role!

First Interview

Get to know each other and learn more about our company.

Second Interview

A more in-depth interview with the hiring manager to explore how you can make an impact within the team.

Job Offer

You’ll receive a formal offer with all the details.

Thom Bakker

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Office locations

Address
Schiedamse Vest 89, 3012 BG Rotterdam, Netherlands

Details
Job Type
Full-time
Location
Rotterdam
Salary
4500 - €7500

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