Customer Onboarding Specialist
Customer Onboarding Specialist
Brussel
Introduction
Learn more about the company
About the company
Zenchef provides restaurant management software to streamline operations and improve the customer experience by handling online reservations, table management, and in-house payments via QR codes. The platform helps restaurants reduce no-shows through automated guest communication, optimize table occupancy, and provide digital payment solutions, ultimately increasing efficiency and revenue.
About the role
Benefits
- Competitive salary with performance-based bonuses
- Flexible working conditions (hybrid or remote options)
- Opportunities for career growth and professional development
- Supportive, dynamic, and international team culture
- Modern digital tools and a collaborative work environment
- Regular team events and social activities
Required Skills
- Proven experience in sales, business development, or account management, ideally in a SaaS or hospitality environment
- Strong communication and negotiation skills, both written and verbal
- Solid understanding of digital tools and CRM systems
- Ability to build and maintain long-term customer relationships
- Goal-oriented mindset with strong self-motivation and resilience
- Fluent in English (additional European languages are a plus)
Key Responsibilities
- Identify and engage potential restaurant partners to promote Zenchef’s digital solutions
- Manage the entire sales cycle — from prospecting to closing deals
- Build and maintain strong, long-term relationships with clients
- Understand customer needs and provide tailored product demonstrations and proposals
- Collaborate closely with marketing, customer success, and product teams to ensure client satisfaction
- Achieve and exceed individual and team sales targets
- Stay up to date with market trends and the competitive landscape in the hospitality and SaaS sectors
Make an Impact in the Hospitality Industry
At Zenchef, your work helps restaurants thrive by giving them the digital tools to attract guests, manage reservations, and grow their business. You’ll directly contribute to the success of thousands of hospitality professionals.
Grow in a Fast-Moving SaaS Environment
You’ll be part of an innovative, international tech company where creativity and ownership are encouraged. Zenchef offers real opportunities for professional growth and continuous learning.
Join a Passionate and Supportive Team
Work alongside motivated people who share a love for technology and great food. Expect a collaborative culture, open communication, and plenty of team spirit — both in and outside the office.
- Customer Onboarding Specialist
- Customer Onboarding Team Lead
Application process
A brief call to get to know you and your experience.
Initial interview with a recruiter or hiring manager.
A follow-up with senior team members or decision-makers.
You’ll receive a formal offer with all the details.
Office locations
Zenchef provides restaurant management software to streamline operations and improve the customer experience by handling online reservations, table management, and in-house payments via QR codes. The platform helps restaurants reduce no-shows through automated guest communication, optimize table occupancy, and provide digital payment solutions, ultimately increasing efficiency and revenue.
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“Hire top SaaS talent. Faster.”
We cover the full SaaS spectrum: sales, marketing, customer success, operations, tech, and leadership positions. From entry-level to executive.