Sales & Implementation Manager
Sales & Implementation Manager
Den Haag
Introduction
Learn more about the company
About the company
Aimy is een innovatieve software-leverancier die slimme salonsoftware ontwikkelt voor kappers, beauty- en wellnessbedrijven. Hun platform biedt een alles-in-één oplossing voor online afspraken, agenda-beheer, klantenbeheer, kassa-systemen en financiële inzichten, zodat salons hun bedrijfsvoering eenvoudiger en efficiënter kunnen runnen.
About the role
Benefits
- Competitive salary (€2,700 – €3,300 gross/month)
- 8% holiday allowance
- 8% performance bonus
- Annual company workation abroad
- Flexible working: hybrid (2 days in office)
- Young & dynamic team
- International growth environment
- Opportunities for career development
- Exposure to founders & leadership
Required Skills
- Bachelor’s degree (HBO/WO) or equivalent experience
- Strong customer focus and service mindset
- Excellent communication skills (Dutch & French)
- Ability to handle customer calls and follow-ups
- Proactive, curious and eager to learn
- Comfortable using office tools (e.g., Slack, Trello, Excel)
- Quick learner and team player
- 0–2 years relevant experience (entry level welcome)
Key Responsibilities
- Follow up with inbound leads and qualify opportunities
- Manage customer onboarding and guide them to a successful go-live
- Maintain a strong relationship with new and existing customers
- Provide training sessions and support to ensure customer satisfaction
- Collect customer feedback and suggest improvements
- Coordinate with internal teams to optimize processes
- Assist in creating onboarding materials and documentation
- Report progress and insights to founders & team
Impact & Growth
Work directly with customers, founders and product teams — your work will directly shape Aimy’s success and customer happiness.
Fast-paced Startup Environment
Be part of a rapidly expanding SaaS company where innovation, creativity and learning are encouraged every day.
International & Collaborative Culture
Join a diverse, supportive team that values collaboration, flexibility and growth opportunities.
- Senior Customer Success Manager
- Country Manager
Application process
Let us know you’re interested by applying for this role!
Get to know each other and learn more about our company.
A more in-depth interview with the hiring manager to explore how you can make an impact within the team.
You’ll receive a formal offer with all the details.
Office locations
Aimy is een innovatieve software-leverancier die slimme salonsoftware ontwikkelt voor kappers, beauty- en wellnessbedrijven. Hun platform biedt een alles-in-één oplossing voor online afspraken, agenda-beheer, klantenbeheer, kassa-systemen en financiële inzichten, zodat salons hun bedrijfsvoering eenvoudiger en efficiënter kunnen runnen.
“Hire top SaaS talent. Faster.”
We cover the full SaaS spectrum: sales, marketing, customer success, operations, tech, and leadership positions. From entry-level to executive.